My City of Laramie utility bill is high. What do I do?

If you receive a City of Laramie utility bill that seems higher than normal please refer to the following guidelines prior to contacting the City of Laramie Utility Billing Department: 

  1. The water consumption portion of your bill is for the previous month; i.e. September's bill charges you for August's water consumption. Most locations see an increase in their overall water consumption during warmer months due to landscaping, watering, gardening, and other outdoor activities. 
  2. Rate changes generally take effect in January. For residential accounts, sewer residential is updated every September to reflect the winter quarter average for that location. Please reference the City of Laramie Municipal Services Rate Sheet for further information. 
  3. The total amount due might include previous outstanding balances which might have gone unpaid.
  4. Remember that single unit residential accounts bill water consumption at a tiered rate; the cost per unit increases as water consumption increases. Please reference the City of Laramie Municipal Services Rate Sheet for further information. 

If the above mentioned guidelines do not answer your questions or concerns, please contact the City of Laramie Utility Billing Department to assess your individual account situation. 

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1. How is Sewer Residential determined?
2. Why is my bill different than my neighbor's bill?
3. My City of Laramie utility bill is high. What do I do?
4. I just sold a home, how do I disconnect my municipal services?
5. I want my tenants to put the utility account in their name. How do I/they do this?
6. How do I obtain information regarding my utility account?
7. How do I contact the Utility Billing office?
8. I just purchased a house, how do I get municipal services billing into my name?