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If you receive a City of Laramie utility bill that seems higher than normal please refer to the following guidelines prior to contacting the City of Laramie Utility Billing Department:
If the above mentioned guidelines do not answer your questions or concerns, please contact the City of Laramie Utility Billing Department to assess your individual account situation.
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The Sewer Residential (SR) charge on your City of Laramie utility bill is based on the winter quarter's average water consumption. The winter quarter's average includes January, February, and March's meter readings (the winter quarter is used as the average for this fee calculation to ensure that summer watering is not a factor when determining sewer residential). The SR charge is fixed for a 1-year term beginning with September's billing. Once all the figures are determined the average is then multiplied by the current residential sewer fee (as an exception, any location that has a winter average of zero defaults to 3 units).
Anyone wishing to dispute their updated Sewer Residential charge can do so by filling out a Sewer Residential Request for Re-Evaluation form, or by visiting the Utility Billing Office at 406 Ivinson Avenue.
There are many factors that can vary between billing accounts.
In order to terminate your City of Laramie municipal services account, a Disconnect Form must be completed and returned to the Utility Billing Department (Please email the completed form here). You may also call (307) 721-5222 or (307) 721-5324 to verbally terminate services, or visit City Hall, 406 Ivinson Avenue (Window Hours: 10:00 am - 2:00 pm) to manually fill out the Disconnect Form.
Per our Notice for Rules Concerning Billing Records Owner, tenants are not allowed to setup municipal services in their name at residential locations. Property owners may elect to have their tenant(s) receive a duplicate copy of the bill each month by filling out our Third-Party Notification Form and returning it to the Utility Billing Department (Please email the completed form here). Agreements between owners and tenants constitute a civil agreement of which the City of Laramie is not a part. Ultimately, property owners are responsible for balances due.
In order to switch the City of Laramie utility/municipal services into your name you will need to fill out a Connection Request Application Form (Connect Form) and return it to the Utility Billing Department (Please email the completed form here). Connect forms can also be obtained at the City of Laramie at City Hall 406 Ivinson Avenue.